Saturday, December 20, 2008

7 Stepping-stones to Career Growth and Excellence


7 Stepping-stones to Career Growth and Excellence
by: Steve Brunkhorst
Achieving excellence in our work is an integral part of feeling genuinely satisfied in life. We want our careers or businesses to blossom, making us financially secure and content with our achievements. Here are seven stepping-stones that lead to career growth and excellence. When used as part of a total action-plan, these stepping-stones can contribute tremendously to the fulfillment that you desire.

1. Make a Commitment to Excellence

A passionate commitment to excellence is a primary step to growth in any endeavor. It is not enough to say we want to be excellent; we must make a commitment.

Whether you are an entrepreneur, business owner, employer, or employee, commit yourself to becoming excellent in your chosen field. When you commit yourself to excellence, you will grow personally as well as professionally.

2. Empower Yourself and Others by Continuing to Learn

A commitment to excellence requires continuous learning. Keep your skills sharpened by reading the latest books and attending seminars, classes, or workshops. Ask for feedback from clients, customers, supervisors, co-workers and employees. Frequently assess yourself and look for key skills that need improvement.

By empowering yourself with knowledge, you will reap the rewards of continued growth and excellent performance. You will also inspire others to seek empowerment, excellence, and growth.

3. Multiply Your Efforts through Networking

Tell many people about the specific ways that you can help to meet their needs. For example, instead of saying, "I sell real estate," you might say, "I help low income families find quality, affordable housing in areas where they've always wanted to live." Tell people what makes your service or product special. However, keep your interactions light-hearted and spontaneous. Ask questions that show your interest in the other individual. Make your personality as well as your service memorable.

Compile a list of people with whom you want to work or do business. Attend seminars or workshops and network at every opportunity. If someone does not need your service, he or she might know someone who does. Keep a supply of business cards with you at all times. When you have built a business relationship with someone or gained a satisfied client, ask for referrals. Personal references will bring a large percentage of your business.

4. Communicate Powerfully

When networking or interacting with co-workers, communicate powerfully by remembering three letters: ALC. These stand for Ask-Listen-Clarify. Ask questions to determine the needs and desires of others. Listen empathetically-not only to hear, but to understand. Then clarify by rephrasing and repeating back what the other individual said. If necessary, rephrase your question and ask additional questions.

Powerful listening is the key to powerful communication. Pay attention to body language. Listen to non-verbal cues that reveal feelings behind spoken messages, and then clarify. Powerful communication will lead to continued career growth, excellence, and satisfaction.

5. Lead with Empathy

No matter what position you hold currently, you are always leading others through your influence. You influence others with your thoughts and actions even if you are not aware of doing so.

Think of three leaders who you admire. What traits and leadership skills do you admire the most in these leaders? This question will reveal your deepest leadership values. Leading with empathy is leading from your deepest values. These values allow you to focus on the strengths of those you lead; they allow you to lead others in ways you would want them to lead you.

6. Maintain Physical, Mental, and Spiritual Fitness

A healthy body helps to maintain a healthy mind and vice versa. Spiritual strength nourishes both the body and mind. Cultivating our faith in God strengthens our resolve to overcome adversities and focus on outcomes rather than roadblocks.

Follow a sound wellness program, get regular physical checkups, and pray or meditate each day. Schedule a daily time for relaxation. Physical, mental, and spiritual fitness contribute to steady growth and maximum excellence in fulfilling our individual purposes.

7. Serve with Love, Faith, and Gratitude

We receive in this life only that which we first give. That includes our thoughts and attitudes. Fill your thoughts with the spirit of love for those you serve. Communicate your deepest gratitude to customers and clients for their trust in you. Show gratitude in special ways that provide more value than expected.

Trust clients and customers to make decisions that are right for them. If you have faith in those you serve, they will have faith in you.

Take this Challenge Now

Make a list of at least twelve different ways you could implement each of these stepping-stones during the next 12 months. Select seven items, one item from each list of twelve. Then put them into action over the next week.

Continue to implement more of your ideas throughout the coming months. Refer back to your list frequently, and write down the changes that you see taking place. You will see positive changes both personally and professionally.

In Summary

Career growth and excellence contribute significantly to life satisfaction. They require acting with commitment and integrity. We need to set our standards high and continually acquire new knowledge to grow and perform with excellence. People are essential to success, and we must listen deeply to communicate powerfully. Leading others from our deepest values allows us to lead with empathy.

Growth requires physical, mental, and spiritual strength. Love, faith, and gratitude will provide an integral framework for career growth and excellence. Taking deliberate action to excel and grow today will set the process in motion and bring rewarding results throughout the future.

About the Author

7 Tips To Make A Fantastic Impression On People Who Count


7 Tips To Make A Fantastic Impression On People Who Count
by: Michael Mercer

Making a fabulous impression on people opens doors for your business, personal, and career endeavors. People like charming people who make them feel comfortable. So, making a fantastic impression helps you get where you want to go.

The basic rule to make a great impression is this: Humans crave to be around people who seem similar to themselves. The key word is seems. Everyone differs from other people in hundreds of ways. However, you get along with people you seem similar to you in interests, feelings, experiences, or goals. You can put these techniques into action to help people feel you seem similar to them and, as a result, make a wonderful impression.

1st Technique: Forget the "Golden Rule"

Since people crave to be around people who seem similar to themselves, avoid wasting time on the "Golden Rule" fantasy suggesting, "Treat people as you want to be treated." People do not want to be treated the way you want to be treated!

Instead, treat other people the way they like being treated. You make a stellar impression by focusing on their likes, not yours.

2nd Technique: Use the Other Person's Interpersonal Style
People interact using four interpersonal styles, as follows:

1. Results-Focused: "Quickly tell me the time, not how to build a clock!!"

2. Detail-Focused: "Slowly tell me how to build a clock, slowly leading up to what time it is."

3. Friendly-Focused: "First, I'll tell you about my family and weekend. Then, let's discuss yours. Then, let's gossip. Then, let's discuss work."

4. Partying-Focused: "Wanna hear another joke? Let's PARTY!!"

Remember: Humans crave to be around people who seem similar to themselves. So, with a results-focused person, act fast-paced and results-focused. To impress a detail-focused person, tell "how to build the clock," not what time it is.

3rd Technique: Mirror

Mirroring proves incredibly subtle, powerful, and physical. It helps the person instinctively feel comfortable with you. How? You mirror - make yourself seem similar to - the person's
1. Body language
2. Vocal style
3. Attire

To impress someone who sits straight, you sit straight with that person. If the person speaks slowly, then you do likewise. And dress as formally or informally as the person you want to impress.

4th Technique: Listen Attentively

This tale illustrates the importance of listening well. A man decided to divorce his wife. His lawyer asked, "Did you love your wife?" The man replied, "I would have left her, but I was hesitant before."

Then, the lawyer asked, "Why do you want to leave her?" The man said, "We have lots of trees around our house, but I rake up the leaves myself."

The lawyer asked, "Is she mean?" The man answered, " I stopped eating red meat." Then, the lawyer inquired, "Does she do housework? Does she take out garbage?" The man responded, "We have a two-car garage."

Finally, the man felt frustrated, because he failed to understand the point of the lawyer's questions, so he blurted, "You're a lawyer. Ask me useful questions about my lousy marriage?"

So, the lawyer asked, "Why do you want to divorce?" The man replied, "Because we can't communicate!"

This story shows, in extreme fashion, that many conversations actually are two simultaneous monologues. To make a great impression, listen well using these tactics:
Paraphrase or repeat ideas the person said

1. Ask questions
2. Take notes

5th Technique: Artful Vagueness

Prospective clients, who wanted to use my consulting, told me their business problems. Using my expertise with similar problems, I gave my recommendation. They kept telling me they did not like my recommendation. But I knew my recommendation would solve their business problems. The more I said I was right and they were wrong, the more they defended their viewpoint. Suddenly, I realized I did not make them feel comfortable enough. But, I could not agree with them, since they were wrong. So, I listened again to their ideas. Then I said, "I've listened carefully to how you want to do this project. That's an idea."

At the same time, I thought to myself - but did not say it - "That's a stupid idea."

What did they think? They apparently interpreted "That's an idea" as me agreeing with them, although I had not. Actually, anything anyone says is "an idea."

This technique is called artful vagueness. You can get out of uncomfortable jams using these artfully vague phrases:

"That's an idea."
"You've got a point."
"You may be right."

6th Technique: Use Everyone's Favorite Word

Imagine a time you heard someone shout your name. I bet you spun around to see who called your name. We are drawn to people who say our names. My research comparing high-achievers and underachievers revealed high-achievers used the name of the person they spoke to one or more time in each conversation. In contrast, underachievers used the name of the person they encountered less than half the time. This means high-achievers use the name of people they talk with much more than underachievers. You can do what high-achievers do.

7th Technique: Compliments

While studying high-achievers and underachievers, I discovered an amazing difference. High-achievers gave an average of three compliments per day. However, underachievers seldom gave compliments. What an intriguing difference you can use to your advantage!

Some people say these seven charm school techniques are "selling out." But, a French saying puts it in perspective: "A car can go as far on square wheels as it can go on round wheels. The difference is that on round wheels the ride is much smoother." Go through your life on round wheels!